Store purchases and financial records

Google Play process payments; QuizRaid does not receive card information. We store transaction identifiers, product IDs, payment and refund status, and account binding identifiers to verify purchases, deliver coins, provide support, and prevent fraud. Delivery tokens are encrypted. After deletion, minimal transaction identifiers and status records remain to prevent receipt reuse and satisfy store obligations. Purchases cannot be moved to another QuizRaid account.

Who operates QuizRaid

PixelArc Studios develops, publishes, owns, and operates QuizRaid. QuizRaid is a property of PixelArc Studios. In this Privacy Policy, “PixelArc Studios,” “we,” “us,” and “our” refer to the studio responsible for QuizRaid and for the personal information described here. This policy applies to the QuizRaid mobile app, website, support services, and related online features.

Scope of this policy

This Privacy Policy explains how PixelArc Studios handles information when you create a QuizRaid account, sign in, play matches, use social features, appear on leaderboards, change settings, view advertising, connect platform services, or contact support.

Information you provide

We process the information needed to operate your account, including email address, username, password credentials when created, avatar choices or uploaded profile image, age band, language, privacy settings, sound settings, and notification choices. Passwords are stored as secure hashes rather than readable text.

Google identity and Play Games

If you use Google Sign-In, QuizRaid verifies the Google ID token and stores the stable Google account identifier, verified email, and link date. On supported Android builds, if you connect Google Play Games, we store the server-verified player identifier, link date, and last achievement synchronization time. These connections are optional where offered.

Gameplay and progress data

QuizRaid records topics played, question difficulty, answers, response timing, scores, match results, stake tables, coin balances and coin history, XP, ranked XP, achievements, streaks, accuracy, topic skill, matchmaking activity, and match history. This allows us to calculate fair results, settle coin stakes, personalize challenge level, display progress, and protect game integrity.

Social and public information

Your username, avatar, level, rank, public statistics, achievements, leaderboard position, friend activity, and match-related profile details may be visible to other players. Your email, password, Google account identifier, Play Games identifier, session details, and verification codes are not displayed publicly. Private profiles are removed from player search, although existing friends may still view them.

Technical, security, and notification data

We may process device type, operating system, app version, network state, session timing, IP address, request identifiers, push notification token, delivery status, crash or error details, and security or anti-abuse signals. We use this information to keep the service available, deliver requested notifications, investigate misuse, and prevent cheating.

Advertising and age treatment

QuizRaid uses Google AdMob for interstitial advertising shown to eligible non-premium Android users at natural breaks between matches, and for optional rewarded ads that players may choose to watch for in-game coins. For a rewarded ad, the QuizRaid account identifier and a one-time reward reference are passed to Google so it can confirm the completed view to our servers before coins are added. QuizRaid stores only whether a player is age 13–15 or 16 or older, rather than a full birth date. Accounts age 13–15 receive age-restricted, general-audience advertising treatment without personalized advertising. Eligible users can make or change consent choices where required. Premium accounts do not request or display ads.

How we use information

PixelArc Studios uses information to create and secure accounts, authenticate players, run live matches, calculate results, maintain leaderboards, save preferences, synchronize connected achievements, manage friends and challenges, send allowed notifications, answer support requests, improve reliability, investigate cheating, enforce our terms, and protect QuizRaid and its players.

Service providers and disclosure

We do not sell personal information. We use service providers for hosting, databases, storage, email delivery, push notifications, authentication, Google Play Games, advertising, and infrastructure security. Those providers process limited data needed to perform their services under their own terms and privacy commitments.

We may disclose information when required by law, to respond to lawful requests, to protect players or the service, to investigate fraud or security incidents, or as part of a business reorganization where permitted.

Age eligibility and underage accounts

QuizRaid is intended only for players age 13 and older and is not directed to children under 13. A person under 13 must not create or use an account. QuizRaid does not participate in Google Play’s Teacher Approved program and is not offered as a teacher-led or classroom service.

If we learn that an account belongs to someone under 13, we may disable and delete the account and its personal information, subject to records we must retain by law or for security and competitive integrity. Contact support@quizraid.fun if you believe an underage account has been created. Players who have not reached the age at which they can consent for themselves where they live should review this policy with a parent or legal guardian.

Retention and security

We keep account and gameplay information while an account is active and as needed to provide QuizRaid. Expired registration, password-reset, and deletion codes are removed after seven days; expired or revoked sessions are removed after 30 days; completed push-delivery records after 30 days; inactive push devices after 45 days; read notifications after 180 days; and question-history records after 365 days. We use reasonable administrative and technical safeguards, including encryption in transit, credential hashing, access controls, rate limits, and session revocation. No system can guarantee absolute security.

Your controls and rights

You can update profile, privacy, language, sound, age band, password, advertising privacy where offered, and notification settings inside QuizRaid. Depending on where you live, you may also have rights to access, correct, delete, restrict, or object to processing. Contact support for assistance.

Account deletion

Request deletion in QuizRaid Settings or at quizraid.fun/delete-account. We send a six-digit code to the registered email and delete only after the code and final warning are confirmed. Deletion immediately revokes sessions and removes or anonymizes the login, email, username, avatar, linked identities, push devices, notifications, social connections, preferences, and public profile. Completed match results may remain under “Deleted Player” so scores, opponent history, security records, and competitive integrity remain consistent without identifying the deleted account.

Changes to this policy

PixelArc Studios may update this policy as QuizRaid, legal requirements, or service providers change. We will update the effective date and provide additional notice when required. Continued use after an update means the current policy applies.